frequently asked questions
My Kimchi exploded when I opened the Jar
Ok that’s a slight exaggeration but if you find your Kimchi is leaking out the side of the jar or has a slight fizz to it, then you’re in a good place. It’s nothing to be concerned about, quite the opposite, that’s when it’s at it’s best! Our products are LIVE and unpasteurised when we jar them and they will continue to ferment in the jar, keep them refrigerated to slow down the fermentation. They will keep for months in the fridge.
Do you use vinegar in your products
No. All our Kraut’s, Kimchi & Pickles are made using lactic acid fermentation, this natural ageing process creates the acidity, using vinegar is just cheating.
I bought a jar of your sauerkraut or kimchi and forgot to put it in the fridge
If it’s been at room temperature for a day or two, its more than likely fine, you may find the activity in the jar has stepped up a notch and it may be a little tangier than when you bought it. If it’s been out of the fridge for longer, open the jar and check for any signs of spoilage on the surface of the kraut/kimchi,if there are no visible signs it should be fine.
Why doesn’t your Kefir taste like the stuff I buy in the supermarket?
We make our Kefir with real Kefir grains, these are the natural colonies of the bacteria and yeast that have been used for thousands of years to make Kefir. Some producers use a powdered start culture as it’s not feasible to use real grains on a vast scale, we don’t care about making millions we only want to make real Kefir.
So Kefir is a grain, like wheat?
No. Grain is the slang term used for what is actually a SCOBY (Symbiotic Colony of Bacteria and Yeast), hence why everyone says ‘Grain’.
Why do you make a Vegan Kimchi, what’s not Vegan about regular Kimchi.
Authentic Kimchi is made with fish sauce and salted shrimp
I see you put sugar in your kimchi, I thought you didn’t use sugar?
The sugar in kimchi is integral to the product, it is there to feed the microbes and activate the fermentation. It should all be consumed by the time the jar reaches you, but it is a starting ingredient so we put it on the label.